JavaScript is required
Warranty and Returns


The 3-Year Limited Warranty, included with each residential purchase, encompasses the following key aspects:

Under the provisions of this warranty, should a defect be identified in your product, the company will take one of the following actions, guided by its discretion:

It is important to note that this warranty is exclusively applicable to the original purchaser and the original window where the product was initially installed.
Discounts, coupons, or promo codes cannot be applied to the warranty cost.
This warranty takes precedence over all other warranties, written or oral.
We retain the right to examine any part or component before issuing replacements.
To qualify for repair or replacement, you must provide a purchase record.


At Janal, we are committed to ensuring your satisfaction with our products. If you are not entirely happy with your purchase, please review our returns policy below:

Returns Eligibility
Return Process
Custom-made or personalized items are not eligible for returns unless they are damaged or defective.
We do not accept returns on items that have been altered or modified by the customer.
Contact Us
If you have any questions or need further assistance regarding our returns policy. Click here reach out to our customer support team.